1. Introduction
DulceVie ("we," "our," or "us") is operated by Fjaka Doo. This Privacy Policy explains how we collect, use, and protect your personal information when you use our social casino platform at dulcevie.com. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Account Information: Username, email address, and password when you create an account
- Usage Data: Game preferences, session duration, XP earned, levels achieved, and gameplay statistics
- Technical Data: IP address, browser type, device type, operating system, and screen resolution
- Cookies: We use cookies and similar technologies to remember your preferences and improve your experience
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our social casino platform
- To manage your account, including XP tracking and level progression
- To personalize your gaming experience and recommend games
- To communicate with you about updates, features, and promotions
- To analyze usage patterns and improve our services
- To detect and prevent fraud or abuse
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
Our platform integrates games from third-party providers including Pragmatic Play and Play'n GO. These providers may collect limited technical data for game delivery purposes. We also use analytics tools to understand how our platform is used. These third parties have their own privacy policies governing their data practices.
6. Cookies
We use the following types of cookies:
- Essential Cookies: Required for account login, session management, and platform functionality
- Preference Cookies: Remember your settings, such as age verification status and cookie consent
- Analytics Cookies: Help us understand how visitors interact with our platform
You can manage cookie preferences through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your account and associated data
- Right to data portability
- Right to object to data processing
- Right to withdraw consent at any time
8. Children's Privacy
DulceVie is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18 years of age. If we discover that a child under 18 has provided us with personal information, we will promptly delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our platform with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Company: Fjaka Doo
Address: Schinkelkade 60 2 1075 VL Amsterdam Nederland